Ordering Guidelines

ORDERING GUIDELINES 

1. Browse our website to see our products and designs at www.viviscollectives.com/shop/ or thru our facebook group at www.facebook.com/groups/viviscollectives

2. Choose, Screenshot or list down the items you wish to order including the size, colors, and quantity 

3. Check the availability by sending a message to our sales representative on the following channels:

Official Facebook Page: 

https://m.me/viviscollectivesofficial 

       4. Send us your details such as; 

• • NAME:
  • CONTACT NUMBER: 
  • COMPLETE ADDRESS: 
  • MODE OF PAYMENT: 
  • SHIPPING OR PICK-UP: 
  • SPECIAL INSTRUCTIONS:

PAYMENT OPTIONS

Please be advised that we do not accept remittances, For online we only accept bank transfers. No COD or Cash on Delivery.

• BDO 

• BPI

• GCASH 

• CASH ON PICK-UP

SHIPPING OPTIONS

The shipping fee is shouldered by the customer. The final rate will only show once the items have been weighed. 

• AP CARGO 

  • Tuesday, Thursday and Saturday 

  • Cut-off – 2:00PM

• J&T Express 

  • Tuesday, Thursday and Saturday

  • Cut-off – 2:00PM

• Shopee Check-out (For shipping purposes only – Items must be paid) 

  • Monday to Friday

  • Cut-off – 2:00PM 

• DHL (International Shipping) 

  • Wednesday and Friday

  • Cut-off – 11:00AM

PICK-UP OPTIONS 

The customer will be responsible for the booking for pick-up. Following our operational schedule.

• OFFICE/WAREHOUSE PICK-UP 

  • Pin location: Vivi’s Collectives Head Office 

  • The customer should only book when our customer sales representative advised to.

  • Allowable Warehouse Pick-up Schedule: 

    • Monday to Saturday – 9:30 AM to 12:00 NN & 1:00 PM to 5:30 PM

• TIANGGE STALL PICK-UP

  • The customer must advise the sales representative at least a day before the scheduled pick-up. Same-day stall pick-up is not allowed. 

  • Allowable Stall Pick-up Schedule: 

    • Monday & Thursday – 11:00 AM to 3:30 PM