Ordering Guidelines ORDERING GUIDELINES Browse our website to see our products and designs at www.viviscollectives.com/shop/ or thru our facebook group at www.facebook.com/groups/viviscollectives Choose, Screenshot or list down the items you wish to order including the size, colors, and quantity Check the availability by sending a message to our sales representative on the following channels: Official Facebook Page: https://m.me/viviscollectivesofficial 4. Send us your details such as; NAME: CONTACT NUMBER: COMPLETE ADDRESS: MODE OF PAYMENT: SHIPPING OR PICK-UP: SPECIAL INSTRUCTIONS: PAYMENT OPTIONS Please be advised that we do not accept remittances, For online we only accept bank transfers. No COD or Cash on Delivery. BDO BPI GCASH CASH ON PICK-UP SHIPPING OPTIONS The shipping fee is shouldered by the customer. The final rate will only show once the items have been weighed. AP CARGO Tuesday, Thursday and Saturday Cut-off – 2:00PM J&T Express Tuesday, Thursday and SaturdayCut-off – 2:00PM Shopee Check-out (For shipping purposes only – Items must be paid) Monday to FridayCut-off – 2:00PM DHL (International Shipping) Wednesday and FridayCut-off – 11:00AM PICK-UP OPTIONS The customer will be responsible for the booking for pick-up. Following our operational schedule. OFFICE/WAREHOUSE PICK-UP Pin location: Vivi’s Collectives Head Office The customer should only book when our customer sales representative advised to. Allowable Warehouse Pick-up Schedule: Monday to Saturday – 9:30 AM to 12:00 NN & 1:00 PM to 5:30 PM TIANGGE STALL PICK-UP The customer must advise the sales representative at least a day before the scheduled pick-up. Same-day stall pick-up is not allowed. Allowable Stall Pick-up Schedule: Monday & Thursday – 11:00 AM to 3:30 PM OUR ONLINE CUSTOMER SALES REPRESENTATIVE IS AVAILABLE DURING MONDAY – SATURDAY FROM 9:00 AM to 6:00 PM